Welcome

   Welcome to Auto Matt's Auto Service & Repair Website. We would like to introduce our selves to you. The company was started and incorporated in 2007 by Matthew Street (President) and David Furukawa (Vice President).  Matthew Street has been a certified mechanical technician since 1988 and has shown advanced knowledge of all types of vehicle repairs. He has for years dreamed of opening his own shop that was honest and reputable for its workmanship. Matthew is married to Sandra Street who has helped him get the family owned business off the ground. Matt and Sandra have eight children and they know the challenges that come with maintaining a family budget, often when peoples cars break down, they are so afraid to take it to just any auto repair shop because of what it might cost and their lack of understanding of what is wrong. Matt is very understanding and will take the time to explain what is wrong and show you, he will also give you options on what is absolutely necessary and what can wait, he is the mechanic that is on your side.

   Matt also installs all kinds of after market accessories, such as lift kits, Exhaust systems, hydraulics, custom engines, wheelchair lifts, trailer hitches, grills, side bars, winches, just about anything you can think of. 
Matt's Auto Service & Repair is on the North Jacksonville, Florida also known as Ocean Way Area. He is committed to making honest quotes and giving the best prices for all your automotive needs. Tire, wheels, brakes, mufflers, AC, electrical, engine tunes, diagnostics, oil changes, foreign or domestic.
  
   Just stop in and talk with Matt, get to know him or call him with any questions you may have. Contact Information.

                                                                                       















Our Code of Ethics

  We are a group of independent auto repair centers seeking to band together and make a difference for you, our customers. By now, you have seen the bumper to bumper logo on local repair shops or on the trucks delivering parts. But what does this logo mean for you? For Bumper to Bumper members such as us, this is more than just a logo-it represents old fashioned business practices!

   Remember when you could go right around the corner to the local hardware store, the owner knew your name ,and helped you find exactly what you needed? Remember the local bakery you went to on Sunday morning? That type of personal service still exists! We are your local repair shop who knows you personally and will talk knowledgeably about your vehicle.

   We are not a franchise, and we are not a “chain”. We are independently owned shops devoted to providing you with quality, personal service. Bumper to Bumper facilities are nationwide. So even if you’re traveling or on vacation you can go to a bumper to bumper certified service center and receive the same kind of service you have come to know right here at home! Each Bumper to Bumper certified service center and warehouse distributor has agreed to work by a specific set of ethics. We , the family owned facilities, are pulling together with our supplier to develop strengths that can and will help us all to provide better service. This will enable us to stay independent, And around the corner in the future, by offering you “Auto Repair With Personal Care”.


Code of Ethics

 

  • To perform high-quality repair at a fair price.

  • To give the customer a price estimate for work to be performed.

  • To use only proven high-quality merchandise.

  • To employ the best skilled technicians obtainable.

  • To furnish an itemized invoice.

  • Replaced parts may be inspected upon request.

  • To have a sense of personal obligation to each individual customer.

  • To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventative maintenance.

 

 

  • To furnish or post copies of any warranties covering parts or services.

  • To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.

  • To follow state regulations.

  • To notify the customer if appointments or completion promises cannot be kept.

  • To exercise reasonable care for the customer's property while in our possession.

  • To maintain a system for fair settlement of customer's concerns